Asterisk Technical Support and Consulting

Asterisk support and complete solutions are available from Jumping Bean., Our Asterisk support can be either SLA or Ad-hoc based, depending on your requirements, to support your call-centre of business PBX. Besides doing complete architecturing and roll-outs of Asterisk based VoIP solutions we provide support to companies with existing Asterisks installations.

We specialise in setting up and configuring VOIP trunks.  Our technical skills include: (Please see our new site for VOIP/IP-PBX support! )

  • Complete Asterisk solutions from ¬†installation and configuration to support,
  • PRI/BRI setup and configuration,
  • Dial plan configuration,
  • Echo cancellation,
  • Voice call quality improvement,
  • Server maintenance and configuration,
  • Soft/Hard phone setup and configuration,
  • Supply and provisioning of hard-phones e.g SNOM, and
  • VOIP trunk routing for cheaper call costs

We also provide complete call centre solutions from agent desks to campaign management software. Our solutions provides:

  • Inbound, outbound and blended campaigns,
  • Campaign and lead management,
  • Detailed agent performance reports,
  • Agent desks, computers with soft-phones,networking and Asterisk (VOIP) based PBX with less cost routing and automated dialing.

In addition we have broker that will help you obtain finance for your call centre to turn your cost into a monthly rental. Read more about out call centre solutions.

Send Jumping Bean an email now or call us on 011-781 8014 to discuss your asterisk technical support and consulting requirements.